My wife and I purchased a set of cartridges (both color and B/W) for our Kodak ESP 3.2 printer.It cost us close to 70 bucks.
But many of the cartridges just don't work! Some leak ink (my hands got full of ink). And many produce very light output or no output at all. Bad.
I called customer support, and initially they seemed
helpful. They called me back immediately and sent me out two replacement cartridges in the mail. But I don't want replacements, because these cartridges just don't work(!) Plus the clerk seemed to doubt that they had a bad lot of cartridges. Even if the replacement cartridges they send us were GOOD (which they aren't), my wife and I don't have time to mess around and call them for replacements when their stuff doesn't work.
It's a hassle. We both work during the day, and for $70 we would like cartridges that simply work! I included a picture of four black cartridges below. All were bad.
As I tested each one in my printer (sequentially) and found that nothing printed, I took a magic marker and wrote the word "BAD" on each one -- so I wouldn't try to use that cartridge again. Very disappointed, and I feel like we got ripped off.
Even if their customer service is OK, we can't afford to buy from this company again.Their Kodak ESP 3.2 cartridges are terrible.
More Review Details
|Product or Service Quality|
|Discounts and Special Offers|
- Reason of review:
- Bad quality
- Preferred solution:
- Let the company propose a solution
- Monetary loss:
- Product or service
- Ink Cartridge
- Review category
- Gadgets and Accessories
Author wants to be contacted by the company. Learn more ›
You May Also Like
- "This company is advertising their PC SATA cables as being "double shielded". The cables are NOT double shielded. I am an electrical Engineer and can confirm that the cables are single shielded. The..."
- "Shipping is in the time. If there is some problem with a product then they will help you to resolve it (replys to your message at 24 hours). You can..."
- "I just purchased a webcam & after installing their software the webcam doesn't even work. Every time I try to start it. It just says "Launcher Main Exe not working"..."
- "Just in case you're considering Champion for a new patio door, I'm here to warn you to find another brand of door in the landfill, and have it installed in..."
- "Dear Lynn, RE: VIP CORPORATE FLIGHT ATTENDANT Thank you so much for your reply.Infact, before your reply, I'll must say I've already anticipated & expected that i'm will not be..."
- "In august of 2015 installed replacement airbags new shocks and the air compressor on my 01 towncar. Thw warranty was very limited and our system was collapsed but was sure..."
- "Wow! I wish I read this before wishing for an LV bag. My husband surprised me with this bag for christmas. I used it for less than hour but decided..."
- "Hal's Radiator Service in Glendale, AZ is absolutely the worst place to take a car. I took mine there to get a new radiator and a few weeks later..."
- "Bought a 7" RCA tablet (RCT6077W22) back on Friday this last Christmas from Wal-mart and it took only 7 months to die. The battery started to grow slowly. ..."